65 lines
1.9 KiB
PHP
65 lines
1.9 KiB
PHP
<?php
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namespace app\staff\controller;
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use app\BaseController;
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use app\common\service\TicketService;
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use app\common\service\TicketScope;
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use think\facade\Session;
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class Ticket extends BaseController
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{
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public function fetchTickets(TicketService $TicketService)
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{
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$params = [
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"page" => $this->request->param('page', 1, 'intval'),
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"limit" => $this->request->param('limit', 20, 'intval'),
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"operator_id" => $this->request->param('operator_id', null),
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"status" => $this->request->param('status', null),
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"searchKeyword" => $this->request->param('search', null),
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"sortOrder" => $this->request->param('sort_order', 'desc'),
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];
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$staffId = (int) Session::get('user_info.id'); // 若没有，则为0
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if ($staffId <= 0) {
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return $this->error('无法获取当前员工信息');
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}
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$page = max(($params['page'] ?? 1), 1);
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$limit = min(max(($params['limit'] ?? 20), 1), 100);
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$order = strtolower($params['sortOrder'] ?? 'desc') === 'asc' ? 'asc' : 'desc';
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try {
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$result = $TicketService->queryTickets($params, $page, $limit, $order, TicketScope::staff($staffId));
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} catch (\Exception $e) {
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return $this->error($e->getMessage());
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}
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return $this->success('查询成功', $result);
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}
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/**
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* 更新工单(员工调用)
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*/
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public function updateTicket(TicketService $ticketService, $id)
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{
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$isUser = Session::get('user_info.role') === 'user';
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$data = $this->request->post();
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$allowFields = ['datanum', 'progress', 'status', 'remark', 'lock_time', 'user_id'];
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try {
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$result = $ticketService->updateTicket($id, $data, $allowFields, $isUser, false);
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return $this->success('更新成功', $result);
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} catch (\Exception $e) {
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return $this->error($e->getMessage());
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}
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}
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}
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