<?php

namespace app\staff\controller;

use app\BaseController;
use app\common\service\TicketService;
use app\common\service\TicketScope;
use think\facade\Session;

class Ticket extends BaseController
{

    public function fetchTickets(TicketService $TicketService)
    {
        $params = [
            "page" => $this->request->param('page', 1, 'intval'),
            "limit" => $this->request->param('limit', 20, 'intval'),
            "operator_id" => $this->request->param('operator_id', null),
            "status" => $this->request->param('status', null),
            "searchKeyword" => $this->request->param('search', null),
            "sortOrder" => $this->request->param('sort_order', 'desc'),
        ];

        $staffId = (int) Session::get('user_info.id');  // 若没有，则为0
        if ($staffId <= 0) {
            return $this->error('无法获取当前员工信息');
        }

        $page = max(($params['page'] ?? 1), 1);
        $limit = min(max(($params['limit'] ?? 20), 1), 100);
        $order = strtolower($params['sortOrder'] ?? 'desc') === 'asc' ? 'asc' : 'desc';

        try {
            $result = $TicketService->queryTickets($params, $page, $limit, $order, TicketScope::staff($staffId));
        } catch (\Exception $e) {
            return $this->error($e->getMessage());
        }

        return $this->success('查询成功', $result);
    }


    /**
     * 更新工单(员工调用)
     */
    public function updateTicket(TicketService $ticketService, $id)
    {

        $isUser = Session::get('user_info.role') === 'user';
        $data = $this->request->post();

        $allowFields = ['datanum', 'progress', 'status', 'remark', 'lock_time', 'user_id'];

        try {
            $result = $ticketService->updateTicket($id, $data, $allowFields, $isUser, false);
            return $this->success('更新成功', $result);
        } catch (\Exception $e) {
            return $this->error($e->getMessage());
        }
    }
}