diff --git a/src/components/ticket/TicketForm.vue b/src/components/ticket/TicketForm.vue
index 023e9b0..dddb746 100644
--- a/src/components/ticket/TicketForm.vue
+++ b/src/components/ticket/TicketForm.vue
@@ -44,10 +44,10 @@
       <div class="form-section">
         <el-form-item label="进度">
           <el-radio-group v-model="form.status" class="modern-radio-group">
-            <el-radio-button label="未分配">未分配</el-radio-button>
-            <el-radio-button label="进行中">进行中</el-radio-button>
-            <el-radio-button label="已完成">已完成</el-radio-button>
-            <el-radio-button label="已完结">已完结</el-radio-button>
+            <el-radio-button :label="0">未分配</el-radio-button>
+            <el-radio-button :label="1">进行中</el-radio-button>
+            <el-radio-button :label="2">已完成</el-radio-button>
+            <el-radio-button :label="3">已完结</el-radio-button>
           </el-radio-group>
         </el-form-item>
 
@@ -116,21 +116,43 @@ watch(
   () => props.modelValue,
   (val) => {
     dialogVisible.value = val;
-    if (val) {
-      nextTick(() => {
+    if (val) {  // 只在弹窗打开时候，执行初始化
+      nextTick(() => {   // 等待DOM更新完成后再操作表单数据
         resetForm(); // 先重置
         if (props.isEditing && props.formData) {
-          // 深度合并数据
-          Object.assign(form, props.formData);
+          const d = props.formData;
 
-          // 回显补充：如果传入的 formData 没有带 company_id，通过 operator_id 反查补全
-          if (!form.company_id && props.formData.operator_id) {
-            const employee = props.companiesWithOperators.flatMap(c => c.companyoperators).find(
-              (e) => e.id === props.formData.operator_id
-            );
-            if (employee) {
-              form.company_id = employee.customer_id;
+          // 深度合并数据
+          Object.assign(form, d);
+
+          // 回显补充：后端可能只返回名称(name)，表单需要 ID(number)，通过已加载数据反查
+          if (!form.company_id) {
+            // 优先通过 operator_id 反查公司
+            if (d.operator_id) {
+              const company = props.companiesWithOperators.find(c =>
+                c.companyoperators.some(op => op.id === d.operator_id)
+              );
+              if (company) form.company_id = company.id;
             }
+            // 其次通过 company_name 反查
+            else if (d.company_name) {
+              const company = props.companiesWithOperators.find(c =>
+                c.company_name === d.company_name
+              );
+              if (company) form.company_id = company.id;
+            }
+          }
+
+          if (!form.operator_id && d.operator_name) {
+            const ops = props.companiesWithOperators
+              .find(c => c.id === form.company_id)?.companyoperators || [];
+            const op = ops.find(o => o.operator_name === d.operator_name);
+            if (op) form.operator_id = op.id;
+          }
+
+          if (!form.user_id && d.username) {
+            const u = props.userStaffs?.find(s => s.username === d.username);
+            if (u) form.user_id = u.id;
           }
         }
       });