wip

app/index/controller/staff/Ticket.php

@@ -0,0 +1,64 @@
+<?php
+
+namespace app\staff\controller;
+
+use app\BaseController;
+use app\common\service\TicketService;
+use app\common\service\TicketScope;
+use think\facade\Session;
+
+class Ticket extends BaseController
+{
+
+    public function fetchTickets(TicketService $TicketService)
+    {
+        $params = [
+            "page" => $this->request->param('page', 1, 'intval'),
+            "limit" => $this->request->param('limit', 20, 'intval'),
+            "operator_id" => $this->request->param('operator_id', null),
+            "status" => $this->request->param('status', null),
+            "searchKeyword" => $this->request->param('search', null),
+            "sortOrder" => $this->request->param('sort_order', 'desc'),
+        ];
+
+        $staffId = (int) Session::get('user_info.id');  // 若没有，则为0
+        if ($staffId <= 0) {
+            return $this->error('无法获取当前员工信息');
+        }
+
+        $page = max(($params['page'] ?? 1), 1);
+        $limit = min(max(($params['limit'] ?? 20), 1), 100);
+        $order = strtolower($params['sortOrder'] ?? 'desc') === 'asc' ? 'asc' : 'desc';
+
+        try {
+            $result = $TicketService->queryTickets($params, $page, $limit, $order, TicketScope::staff($staffId));
+        } catch (\Exception $e) {
+            return $this->error($e->getMessage());
+        }
+
+        return $this->success('查询成功', $result);
+    }
+
+
+
+
+
+    /**
+     * 更新工单(员工调用)
+     */
+    public function updateTicket(TicketService $ticketService, $id)
+    {
+
+        $isUser = Session::get('user_info.role') === 'user';
+        $data = $this->request->post();
+
+        $allowFields = ['datanum', 'progress', 'status', 'remark', 'lock_time', 'user_id'];
+
+        try {
+            $result = $ticketService->updateTicket($id, $data, $allowFields, $isUser, false);
+            return $this->success('更新成功', $result);
+        } catch (\Exception $e) {
+            return $this->error($e->getMessage());
+        }
+    }
+}