<?php

namespace app\admin\controller;


use app\BaseController;
use app\common\model\Tickets;
use app\common\service\TicketService;
use think\facade\Session;

class Ticket extends BaseController
{

    /**
     * 查询工单
     */
    public function ticketsFind(TicketService $ticketService)
    {
        // 在控制器明确接收参数
        $params = [
            "page" => $this->request->param('page', 1, 'intval'),
            "limit" => $this->request->param('limit', 20, 'intval'),
            
            "operator_id" => $this->request->param('operator_id', null),
            "user_id" => $this->request->param('user_id', null),
            "status" => $this->request->param('status', null),
            "searchKeyword" => $this->request->param('search', null),
            "sortOrder" => $this->request->param('sort_order', 'desc'),
        ];

        $result = $ticketService->getTicketList($params);

        return $this->success('查询成功', $result);
    }


    /**
     * 新增工单
     */
    public function createTicket(TicketService $ticketService)
    {
        $data = $this->request->post();

        try {
            $result = $ticketService->createTicket($data);
            return $this->success('创建成功', $result);
        } catch (\Exception $e) {
            return $this->error($e->getMessage());
        }
    }


    /**
     * 更新工单(后台调用)
     */
    public function updateTicket(TicketService $ticketService, $id)
    {

        $adminId = Session::get('id'); // 获取当前登录管理员ID
        $data = $this->request->post();

        $allowFields = ['company_id', 'operator_id', 'user_id', 'website', 'datanum', 'progress', 'status', 'remark'];

        try {
            $result = $ticketService->updateTicket($id, $data, $allowFields, $adminId, true);
            return $this->success('更新成功', $result);
        } catch (\Exception $e) {
            return $this->error($e->getMessage());
        }
    }


    /**
     * 统计各状态工单数量
     */
    public function getTicketDashboardStats(TicketService $ticketService)
    {
        $result = $ticketService->getTicketDashboardStats();
        return $this->success('查询成功', $result);
    }

    /**
     * 批量更新工单
     */
    public function batchUpdate(TicketService $ticketService)
    {
        $adminId = Session::get('user_info.id'); // 获取管理员身份
        $data    = $this->request->post();

        $ids = $data['ids'] ?? [];
        if (!is_array($ids) || empty($ids)) {
            return $this->error('ids 必须是非空数组');
        }

        $allowFields = ['status', 'lock_time'];

        try {
            $result = $ticketService->batchUpdateTickets($ids, $data, $allowFields, $adminId, true);
            return $this->success('批量更新成功', $result);
        } catch (\Exception $e) {
            return $this->error($e->getMessage());
        }
    }

    /**
     * 删除一个工单(仅后台可调用)
     */
    public function deleteTicket($id)
    {
        $ticket = Tickets::find($id);
        if (!$ticket) return $this->error('工单不存在');

        return $ticket->delete()
            ? $this->success('删除成功', [])
            : $this->error('删除失败', []);
    }
}