最新版本

app/admin/controller/Ticket.php

@@ -22,7 +22,8 @@ class Ticket extends BaseController
             "page" => $this->request->param('page', 1, 'intval'),
             "limit" => $this->request->param('limit', 20, 'intval'),
             "status" => $this->request->param('status', null),
-            "operator_name" => $this->request->param('operator_name', null),
+            "operator_id" => $this->request->param('operator_id', null),
+            "user_id" => $this->request->param('user_id', null),
             "searchKeyword" => $this->request->param('search', null),
             "sortOrder" => $this->request->param('sort_order', 'desc'),
         ];
@@ -69,6 +70,39 @@ class Ticket extends BaseController
         }
     }
 
+
+    /**
+     * 统计各状态工单数量
+     */
+    public function getTicketDashboardStats(TicketService $ticketService)
+    {
+        $result = $ticketService->getTicketDashboardStats();
+        return json(['code' => 200, 'msg' => '查询成功', 'data' => $result]);
+    }
+
+    /**
+     * 批量更新工单
+     */
+    public function batchUpdate(TicketService $ticketService)
+    {
+        $adminId = Session::get('user_info.id'); // 获取当前登录管理员ID
+        $data    = $this->request->post();
+
+        $ids = $data['ids'] ?? [];
+        if (!is_array($ids) || empty($ids)) {
+            return json(['code' => 400, 'msg' => 'ids 必须是非空数组', 'data' => []]);
+        }
+
+        $allowFields = ['status', 'lock_time'];
+
+        try {
+            $result = $ticketService->batchUpdateTickets($ids, $data, $allowFields, $adminId, true);
+            return json(['code' => 200, 'msg' => '批量更新成功', 'data' => $result]);
+        } catch (\Exception $e) {
+            return json(['code' => 400, 'msg' => $e->getMessage(), 'data' => []]);
+        }
+    }
+
     /**
      * 删除一个工单(仅后台可调用)
      */