first commit

app/admin/common.php

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+<?php
+// 这是系统自动生成的公共文件

app/admin/controller/AccountManagement.php

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+<?php
+
+namespace app\admin\controller;
+
+use app\BaseController;
+use app\admin\service\AccountService;
+
+class AccountManagement extends BaseController
+{
+    public function addAccount(AccountService $accountService)
+    {
+
+        # 获取数据
+        $params = $this->request->post();
+
+        # 参数校验
+        if (empty($params['real_name'])) {
+            return json(['code' => 400, 'message' => '缺少必要参数']);
+        }
+
+        # 业务逻辑
+        try {
+            $result = $accountService->createAccount($params);
+            return json(['code' => 200, 'message' => '账户创建成功', 'data' => $result]);
+        } catch (\Exception $e) {
+
+            return json([
+                'code' => 400,
+                'message' => $e->getMessage(),
+                'data' => null
+            ]);
+        }
+    }
+}

app/admin/controller/Ticket.php

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+<?php
+
+namespace app\admin\controller;
+
+
+use app\BaseController;
+use app\common\model\Tickets;
+use app\common\service\TicketService;
+use think\facade\Session;
+
+class Ticket extends BaseController
+{
+
+    /**
+     * 查询工单
+     */
+    public function ticketsFind(TicketService $ticketService)
+    {
+
+        // 在控制器明确接收参数
+        $params = [
+            "page" => $this->request->param('page', 1, 'intval'),
+            "limit" => $this->request->param('limit', 20, 'intval'),
+            "status" => $this->request->param('status', null),
+            "operator_name" => $this->request->param('operator_name', null),
+            "searchKeyword" => $this->request->param('search', null),
+            "sortOrder" => $this->request->param('sort_order', 'desc'),
+        ];
+
+        $result = $ticketService->getTicketList($params);
+
+
+        return json(['code' => 200, 'msg' => '查询成功', 'data' => $result]);
+    }
+
+
+    /**
+     * 新增工单
+     */
+    public function createTicket(TicketService $ticketService)
+    {
+        $data = $this->request->post();
+
+        try {
+            $result = $ticketService->createTicket($data);
+            return json(['code' => 200, 'msg' => '创建成功', 'data' => $result]);
+        } catch (\Exception $e) {
+            return json(['code' => 400, 'msg' => $e->getMessage(), 'data' => null]);
+        }
+    }
+
+
+    /**
+     * 更新工单(后台调用)
+     */
+    public function updateTicket(TicketService $ticketService, $id)
+    {
+
+        $adminId = Session::get('id'); // 获取当前登录管理员ID
+        $data = $this->request->post();
+
+        $allowFields = ['company_id', 'operator_id', 'user_id', 'website', 'datanum', 'progress', 'status', 'remark'];
+
+        try {
+            $result = $ticketService->updateTicket($id, $data, $allowFields, $adminId, true);
+            return json(['code' => 200, 'msg' => '更新成功', 'data' => $result]);
+        } catch (\Exception $e) {
+            return json(['code' => 400, 'msg' => $e->getMessage(), 'data' => []]);
+        }
+    }
+
+    /**
+     * 删除一个工单(仅后台可调用)
+     */
+    public function deleteTicket($id)
+    {
+        $ticket = Tickets::find($id);
+        if (!$ticket) return json(['code' => false, 'msg' => '工单不存在', 'data' => []]);
+
+        return $ticket->delete()
+            ? json(['code' => true, 'msg' => '删除成功', 'data' => []])
+            : json(['code' => false, 'msg' => '删除失败', 'data' => []]);
+    }
+}

app/admin/controller/TicketFilter.php

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+<?php
+
+namespace app\admin\controller;
+
+use app\BaseController;
+use app\common\service\TicketService;
+
+class TicketFilter extends BaseController
+{
+    /**
+     * 获取所有运营人员名称 (下拉筛选用)
+     */
+    public function getAllOperators(TicketService $ticketService)
+    {
+
+        $result = $ticketService->getAllOperators();
+
+        return json(['code' => 200, 'msg' => '查询成功', 'data' => $result]);
+    }
+
+
+    /**
+     * 获取我方员工列表 (下拉选择用)
+     */
+    public function getStaffList(TicketService $ticketService)
+    {
+        $result = $ticketService->getStaffList();
+        return json(['code' => 200, 'msg' => '查询成功', 'data' => $result]);
+    }
+}

app/admin/event.php

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+<?php
+// 这是系统自动生成的event定义文件
+return [
+
+];

app/admin/middleware.php

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+<?php
+return [
+    // \app\admin\middleware\Cors::class,  // 全局中间件
+    // \app\middleware\Auth::class,
+];

app/admin/middleware/Auth.php

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+<?php
+
+namespace app\admin\middleware;
+
+use thans\jwt\facade\JWTAuth;
+use thans\jwt\exception\TokenExpiredException;
+
+class Auth
+{
+    public function handle($request, \Closure $next)
+    {
+        try {
+            // 1. 核心：必须先执行 auth()，它会自动从 Header 读取 Bearer Token 并验证
+            // 如果过期或非法，这里会直接抛出异常
+
+            $payload = JWTAuth::auth();
+            // $payload = JWTAuth::getPayload();             这个是获取数据，进行解码token
+            $request->login_user_id  = (int)$payload['user_id'] ?? null;
+            $request->login_role     = $payload['role'] ?? null;
+
+            return $next($request);
+        }catch (TokenExpiredException $e){
+            // 捕获token过期异常
+            return json(['code' => 401, 'msg' => '登录已过期，请重新登录'],401);
+
+        } catch (\Exception $e) {
+            // 如果报错，返回具体的错误信息，方便我们排查
+            return json(['code' => 400, 'msg' => '权限校验失败：' . $e->getMessage()], 400);
+        }
+    }
+}

app/admin/route/app.php

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+<?php
+use think\facade\Route;
+use app\admin\middleware\Auth;
+
+Route::get('ticketsfind', 'Ticket/ticketsFind');  // 通用查询方法
+// Route::group(function () {
+//     // Route::get('ticketsfind', 'Ticket/ticketsFind');  // 通用查询方法
+//     Route::post('addticket', 'Ticket/save');   // 保存工单
+//     Route::put('ticket/:id', 'Ticket/updateTicket');  // 更新工单
+//     Route::delete('ticket/:id', 'Ticket/deleteTicket');  // 删除工单
+//     Route::get('operators', 'Ticket/getAllOperators');  // 根据运营人员查询
+//     Route::get('customers', 'Customers/getList');
+//     Route::post('addcustomername', 'Customers/addCustomer');  //添加客户名称
+//     Route::post('addemployee', 'Customers/addEmployee');
+//     Route::get('getStaffList', 'Ticket/getStaffList');
+//     Route::delete('deleteemployee/:empId', 'Customers/deleteEmployee');
+//     Route::delete('deletecustomer/:customerId', 'Customers/deleteCustomer');
+//     Route::get('getticketstatuscount', 'Ticket/getTicketStatusCount');
+// })->middleware(Auth::class); // 只有这里需要 Token

app/admin/service/AccountService.php

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+<?php
+
+namespace app\admin\service;
+
+use app\common\model\User as UserModel;
+
+class AccountService
+{
+    public function createAccount($data)
+    {   
+        if (empty($data['username'])) {
+            $data['username'] = $data['real_name'];
+        }
+
+        # 检查数据库中是否有相同用户名账户
+        $exist = UserModel::where('username', $data['username'])->find();
+        if ($exist) {
+            throw new \Exception('用户名已存在');
+        }
+
+        $insertData = [
+            'username' => $data['username'] ?? $data['real_name'],
+            'real_name' =>  $data['real_name'],
+            'password' => password_hash('123456', PASSWORD_DEFAULT),
+            'role' => $data['role'] ?? 'user',
+            'status'   => 1,
+        ];
+
+        $user = UserModel::create($insertData);
+
+        /** @var \think\Model $user */
+        return $user->visible(['id', 'username', 'real_name', 'role', 'status'])->toArray();
+    }
+}

app/admin/service/CustomersService.php

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+<?php
+
+namespace app\admin\service;
+
+use app\common\model\Customers as CustomersModel;
+use app\common\model\CustomerEmployees;
+
+class CustomersService
+{
+    public function selectCustomersWithEmployees()
+    {   
+        //with 预载入 ,解决N+1问题
+        $list = CustomersModel::with('employees')->select();
+        return $list;
+    }
+
+    public function addCustomer($companyName)
+    {
+        $id = CustomersModel::create([
+            'company_name' => $companyName
+        ]);
+        return $id;
+    }
+
+    public function addEmployee($empName, $Id)
+    {
+        $id = CustomersModel::where('id', $Id)->find()->employees()->save([
+            'employee_name'    => $empName
+        ]);
+        return $id;
+    }
+
+
+    public function deleteEmployee($empId)
+    {
+        $result = CustomerEmployees::destroy($empId);
+        return $result;  // 返回受影响的行数，删除一行就1,没有删除就是0
+    }
+
+    public function deleteCustomer($customerId)
+    {
+        // 删除客户单位会自动删除关联的员工（假设你在模型中设置了级联删除）
+        $result = CustomersModel::destroy($customerId);
+        return $result;  // 返回受影响的行数，删除一行就1,没有删除就是0
+    }
+
+
+}